Health & Social Care
The Right Care at the Right Time for the Best Outcome!
Sognos, First in Field Service for Health & Social Care
Sognos Field Service Management (FSM) for Health and Social Care is a service management solution that can be designed to meet the specific needs for your organisation and your people (remote and in-office) as well as your patients.
Orchestrate a Harmonious Care Delivery Process for Residential and Aged Care, NDIS or Social Services.
When considering a field service solution for Health and Social Care, it is about the performance boost it gives your people, remote or in the office. Having your crucial information readily available gives your people the opportunity to perform at their best.
Customisable to suit your information requirements, FSM manages information for clients, patients, visits, equipment use, and many service actions. With your needed data just a few clicks away, your workers can make informed decisions in real-time based on the record of all activities.
Easily accessible, on-demand, you can use it while managing schedules, planning check-ups and house calls, reviewing your employees’ performance, and much more.
With Sognos, your solution for Health and Social Care allows you to extend the reach of your vital services, improving accessibility and convenience for your patients and clients, delivering personalised care, managing conditions, controlling costs, and addressing compliance and regulations.
Retain People, Patient and Clients by Providing the Right Information When They Need It.
Residential &
Aged Care
Tailored solutions for efficient management and enhanced care in residential or aged care facilities, ensuring compliance and quality service delivery.
NDIS
Specialised support systems for seamless management under the National Disability Insurance Scheme, optimising participant information and funding processes.
Social Care
Innovative platforms for streamlined client management, promoting community engagement and well-being in social care provision.
Residential & Aged Care
Deliver Safe and Quality Care with Services Based on Needs, Goals and Preferences.
With an aging population and one of the world’s highest life expectancies, there is mounting pressure to provide superior service to Australia’s older generations. Sognos offers a built-for-purpose field management solution, that focuses on ease of managing care recipient profiles, including onboarding and care planning, budgeting, through to service delivery, scheduling, and invoicing.
Need real - time remote access ?
Our service delivery approach allows you to;
- Monitor and predict patient behaviour and
- Support the delivery of health services in-office and remotely
- Ensure your customers a stress free experience
Review Information Safely and Securely in Real-Time.
Home Care Services
In-home care services where caregivers visit elderly or infirmed clients in their homes to help with daily activities.
Health Monitoring & Assessment
When dispatched to conduct health assessments, monitor vital signs, or provide medical services such as administering injections or wound care to elderly or infirmed clients in their homes.
Emergency Response
Have all relevant information when called upon to provide emergency response services in the event of medical emergencies or accidents.
Medical Equipment Installation & Maintenance
Install, maintain, and repair this equipment in clients’ homes.
Transportation Services
Route management and monitoring of transportation services.
Environmental Assessments
Assessments of clients’ homes to identify potential hazards or barriers to mobility and provide recommendations.
Client Support & Education
Field service personnel may also provide education and support to elderly clients and their families.
Aside from the above, there is so much more a Field Service Management solution can deliver to your organisation. Our team at Sognos have one goal; to ensure you are providing the best quality, of care and work environment.
Delivering Meaningful Outcomes Across the Healthcare Journey
Microsoft Cloud for Healthcare provides trusted capabilities that make it easier to improve the entire healthcare experience.
With outcomes-focused AI solutions we work with you to develop tailored patient care programs allowing patients access care on their own terms and interact directly with remote or in-office health teams knowing their information is safe and secure.
Simplify routine tasks for higher patient satisfaction and care transparency.
Microsoft Cloud for Healthcare includes:
- Healthcare-specific configurations, connectors, and applications
- Technical support, including unlimited 24/7 access to technical resources as an option
- Access to our extensive, experienced healthcare partner ecosystem
- 10 languages to provide translations if required
- Addresses, regulatory, compliance and privacy concerns
We are here to assist you with your Cloud for Healthcare solution.
NDIS
Connecting Providers, Support workers, Participants, and Families.
As a NDIS Provider organisation, FSM delivers real-time access to scheduling and rostering, incident reporting, document provision, and regulatory compliance. We offer your team visibility into participants’ plans, service bookings, budgets, and support.
- Participant NDIS plan and delivery management
- Integrated service booking
- Budget planning, management, and monitoring
- Easily scalable with to your requirements
Empower Your People to Provide The Best Quality Care.
Planning with Effectiveness
The link between care provider and participant in real-time allows for immediate support or adjustments to plans as needed, leading to more effective and positive outcomes. Giving everyone a greater peace of mind.
Reduced Admin Burden
Submitting reports and actions while on site ensures those delivering on site services streamline the process and administrative burden enabling more time to be spent on direct participant support.
Community Integration
FSM can support participants in accessing community resources and participating in social activities, promoting inclusion and integration within their communities.
Crisis Response & Prevention
Having the right information when you need it allows field/remote workers to quickly respond to crises or changes in a participants’ circumstances, helping to prevent escalation and ensuring timely support.
Data Security & Compliance
Valuable data and insights can inform program improvements and organisation policy decisions.
Ensuring you have the right regulatory compliance and security to protect the information is critical.
Overall, integrating field service into your organization’s framework can lead to more efficient, person-centered support delivery and improved outcomes through providing support and services to people with disabilities, their families, and carers.
Social Care
Ensure Clients Build Relationships, Independence, and Enjoy Life.
Like the rest of the healthcare industry those who are immersed in Social Care are constantly challenged by the need to manage a complex array of variables.
With Sognos FSM solution you to create in-depth client profiles and case notes to build rapport, set goals, and track and share progress–all while on the move. Client notes and files can be easily accessed, added, and updated directly so progress can be tracked as needed.
- Client profile management, goals, progress notes, care plans & more
- Notes and records of client preferences and interactions to assist care givers in making decisions
- Team management to ensure your people are working with productivity
Exceptional Client Care is the Goal.
Delivered with Readily Accessible and Accurate Information, Powered by FSM.
Optimised Scheduling & Routing
There is nothing worse than spending your day in traffic. With FSM you can Efficiently set up routes to minimise travel time, reduce costs, and ensuring that social care workers spend more time providing support to individuals in need.
Anytime, Anywhere Communication
Facilitate real-time communication between social care workers and their supervisors or support staff for quick decision-making, problem-solving, and the ability to adapt to changing circumstances promptly, all you need is an internet connection.
Secure Data Collection & Reporting
Collect data in the field, safely and securely including assessments, observations, and client interactions to be shared in a central management system, leading to more accurate and timely reporting not just for you clients but also for regulatory compliance.
The right FSM solution gives your organisation the improved visibility your workers require to be productive while focusing on the providing the best quality of care to your client.
Ready to get started?
Let us exceed your expectations!
Contact us to discuss how the team at Sognos can deliver exceptional outcomes for your organisation, your people and your clients.