Field Service challenges are evolving. So are our solutions.
Complex service environments demand smart solutions. Let’s solve them together.
First in Field Service Management Solutions
At Sognos we design and deliver intelligent business solutions that transform how organisations manage their service operations. As a Microsoft Solutions Partner with a Solution Designation in Business Applications, we bring deep product expertise and a proven track record of success in Dynamics 365.
Our team combines advanced digital capability with practical industry insight to implement solutions that improve field efficiency, address complex field service challenges, elevate customer experiences, and drive measurable impact.
We harness the full potential of Microsoft Dynamics 365, enhanced by Microsoft Copilot, to bring next-generation AI directly into your workflows. From predictive service scheduling and automated case management to real-time technical support, we enable your teams to work smarter, every day.
Leading the Way in Field Service Excellence
Field Service Management
Organise and optimise your people and operations performed outside of the office, with those working in-office to deliver better experience for your workers and customers.
Health
& Social Care
Supporting participants to live their best life with dignity means having the right information available to deliver the best outcomes, whether it is residential or aged care, healthcare, social needs or NDIS.
Facilities
Management
Ensure that your assets are safe, efficient, functional and operating to the appropriate levels of compliance and legislation.
Industrial
Services
Purpose-designed for your field technicians, managers, and organisational performance. Align your business goals, with your service delivery and compliance requirements.
Local
Government
Streamline customer-facing and facility operations to improve delivery and satisfaction while reducing costs, creating a resilient and connected community.
Transforming Service Delivery with Microsoft Dynamics 365
Empowering People, Customers and Processes
Explore our tailored solutions for:
- Field Service Automation
- Customer & Case Management
- Microsoft Copilot AI
- CRM & Sales Enablement
- Power Platform and Integration Services
Auckland Airport | A Customer Success Story
Auckland Airport (AKL) is New Zealand’s largest and busiest airport, serving as a critical gateway for international and domestic travel and freight. As a key piece of national infrastructure, the airport is committed to innovation and operational excellence to meet the evolving needs of passengers, airlines, and stakeholders.
Following the successful implementation of a new Dynamics 365-based solution, AKL gained the confidence and visibility needed to consider the platform a strategic asset. The results highlighted the value of investing in a scalable, integrated system that could support ongoing transformation.
Trusted and Valued across various Sectors and Industries
Latest News and Articles
Ready to get started?
Let us exceed your expectations!
Contact us to discuss how Microsoft Dynamics 365 can deliver exceptional field service management and customer solutions outcomes for your organisation.
With offices in Australia, New Zealand, and an offshore delivery centre in India, Sognos helps clients across healthcare, infrastructure, utilities, and the public sector streamline operations and achieve sustainable growth.
Let’s build your digital future, powered by Microsoft.
