Sognos
SognosCare for Support at Home

Support at Home reform, and independence.

Manage client services, budgets, and care workers while staying ahead of the new Support at Home program.

What it solves

What SognosCare Fixes

01

Manual care worker scheduling

Coordinating care worker rosters against client schedules is done manually, creating gaps and missed visits.

02

Complex Support at Home compliance

Adapting to the new Support at Home program while maintaining current operations stretches every team.

03

Fragmented client communication

Clients, families, and care managers use different channels, making it impossible to maintain a unified record.

04

No real-time visibility of service budgets

Budget tracking is done in spreadsheets, leading to overspend, underspend, and funding disputes.

05

Paper-based progress notes and reporting

Care workers complete paper notes in the field that are entered manually — late, lost, or incomplete.

06

Difficulty demonstrating consumer-directed care

Proving that care plans genuinely reflect client goals and preferences is difficult without structured records.

Features

Core Features

Purpose-built for support at home providers — every capability is engineered to remove friction from frontline service delivery.

  • 01

    Core Features

    Everything a home care provider needs to manage packages, schedule workers, and stay compliant.

  • 02

    Client & Package Management

    Manage Home Care Packages, Support at Home registrations, and client profiles from a single record.

  • 03

    Care Worker Scheduling & Rostering

    Match care workers to client visits based on skills, location, availability, and compliance status.

  • 04

    Budget Tracking & Funding Management

    Track funding balances in real time against approved budgets, with alerts before overspend occurs.

  • 05

    Progress Notes & Reporting

    Mobile-first progress notes for care workers in the field, with automated compliance reporting.

  • 06

    Support at Home Compliance

    Pre-configured workflows for the new Support at Home program, including classification and contribution management.

  • 07

    Client & Family Portal

    Give clients and families visibility of their care plan, scheduled visits, and funding usage.

Advantages

Key Advantages

Pre-configured for the new Support at Home program requirements

Tracks funding budgets in real time with overspend alerts

Mobile-first for care workers completing visits in the field

Automates compliance reporting to reduce month-end burden

Supports both self-directed and provider-managed care models

Demonstrates person-centred care with structured goal records

GPS-verified service delivery for transparent billing

Care partner and family portal for shared visibility

Customers

Customer Stories

Penrith City Council

Company Size

300+

Industry

Local Government

We've moved from reactive to proactive compliance. Every inspection now, the auditors comment on how thorough our records are. That wasn't possible before Sognos.

Claire Donovan

Service Delivery Manager, Penrith City Council

Explore other editions

Other SognosCare Editions

Disability & Mental Health

Disability & Mental Health

Plan around participant goals, manage incidents, and streamline progress notes — with NDIS funding rules and Quality & Safeguards requirements enforced at every step.

Allied Health

Allied Health

Manage referrals, coordinate therapy schedules, and record multi-disciplinary notes in one place — with mobile-first access designed for practitioners who work across multiple sites.

Residential Aged Care

Residential Aged Care

From care planning to staff coordination and resident reporting — built for residential providers demonstrating quality against Aged Care Quality Standards.

Book a Demo

Schedule a 45-minute call to see how Sognos can unify your operations and boost efficiency.

Choose a date

May 2026

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Sognos team group photo

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Reduction in Scheduling Time

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Faster Compliance Reporting

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Quality Standard Compliance

SognosCare Editions

Choose the right edition for your service type and funding model.

Disability & Mental Health

Disability & Mental Health

Plan around participant goals, manage incidents, and streamline progress notes — with NDIS funding rules and Quality & Safeguards requirements enforced at every step.

Allied Health

Allied Health

Manage referrals, coordinate therapy schedules, and record multi-disciplinary notes in one place — with mobile-first access designed for practitioners who work across multiple sites.

Support at Home

Support at Home

Manage client services, budgets, and care workers while staying ahead of the Support at Home program — with funding model changes tracked and compliance pre-configured.

Residential Aged Care

Residential Aged Care

From care planning to staff coordination and resident reporting — built for residential providers demonstrating quality against Aged Care Quality Standards.