Gentari Solar Australia
Formerly known as Wirsol Energy
Industry
Solar Farm Maintenance (Renewable Energy)
Utilities
State
Operates Nationally
Products and services
Dynamics 365 Field Service
Dynamics 365 Business Central
Office 365
Size
30-50
About Gentari Solar Australia
Gentari Solar Australia, formerly known as Wirsol Energy, is a clean energy leader focused on accelerating the transition to net zero. Across Australia, Gentari owns and operates large-scale solar farms, managing over 10,000 individual assets (solar components) spread across multiple sites. With a mix of in-house technicians and subcontractor teams, Gentari required a modern solution to track and manage preventive maintenance, streamline workflows, and provide real-time visibility into asset performance.
The Challenge
Managing thousands of components across remote solar farms meant Gentari needed:
Full asset history visibility for each component
Automated maintenance scheduling to reduce manual admin
Mobile-friendly tools for technicians in the field
A single platform to replace manual processes and disconnected systems
Gentari’s priority was to empower technicians to make data-driven decisions on-site, capture accurate maintenance data, and reduce downtime.
The Solution
Partnering with Sognos, Gentari implemented Microsoft Dynamics 365 Field Service, delivering a connected, end-to-end platform that:
Centralises asset records and service histories
Automates preventive maintenance routines
Enables real-time data capture via mobile devices
Improves scheduling efficiency and operational oversight
The intuitive platform ensures technicians have all the information they need in the field—boosting productivity and extending asset lifespan.
The Results
Since going live, Gentari has seen:
Improved efficiency through automation of routine tasks
Higher technician satisfaction, with easy-to-use mobile tools
Complete operational visibility from asset to service record
Better decision-making with data captured in real time
Over a year into using Dynamics 365 Field Service, adoption rates remain high, with positive feedback from both field teams and management.
Looking Ahead
With Sognos as their strategic technology partner, Gentari continues to expand the capabilities of their Dynamics 365 platform, replacing legacy systems, improving workflows, and unlocking new opportunities for innovation in renewable energy operations.
“We own and manage Solar farms across Australia and have resources both in house and as sub contractors. We have over 10,000 components on the farm that we maintain and service. For us it is of the utmost important to give our technicians visibility of the history of each of the farms that they service in their routine PMs and capture data at the same time. This also means, we have a dire requirement for the system to manage these contract routines automatically… Dynamics 365 for Field Service has not disappointed us in any of our key requirements. It has been over five years for us to use the system and the techs love it, and so do we.”