Penrith City Council

Deloitte Digital subcontracted us to provide Penrith City Council with an entirely custom solution to manage PCC’s Day to Day Resource Crew (Team members) Movements for their Field Operations team given our background and expertise with Dynamics 365 Field Service. We provided PCC with a custom - built solution that automatically manages all the background operations of managing and juggling jobs between teams when team members are moved cross different teams. The coordinators that had completely refused to use the Field Service solution due to the time consuming manual operations that they had to carry on – now love our 3 click solution. With this, they can manage their movement within 10 seconds that earlier took atleast 25 minutes per movement and still didn’t guarantee the accurate date for time sheets