Sognos

Wirsol Energy Pty Ltd

Industry

Solar Farm Maintenance (Renewable Energy)

State

Operates Nationally

Products and services

Dynamics 365 Field Service

Dynamics 365 Business Central Office 365

Size

30-50

“We own and manage Solar farms across Australia and have resources both in house and as sub contractors. We have over 10,000 assets (components on the farm) that we maintain and service. For us it is utmost important to give our technicians visibility of the history of each of the components that they service in their routine PMs and capture data at the same time. This also means, we have a dire requirement for the system to manage these contract routines automatically... Dynamics 365 for Field Service has not disappointed us in any of our key requirements. It has been over a year for us to use the system and the techs love it, and so do we”

Situation
  • Assets, Jobs and PM Data allmanaged in different Excels
  • No visibility of Asset Service History as their Asset Lifecycle is quite longthis was very important
  • PM Routine Jobs Management was abig issue
  • Job Dispatch and Compliance Management in Operations for impossible leading to work done which cannot be billed
Solution
  • Dynamics 365 Field Service integrated with the Business Central.
  • Wirsolis a part of the WIRCONGroup and hence it was utmost important for them to integrate and send right information into the ERP for finance and accounts. This integrated system has enabled WIRSOL with easy data flow in both the system.
Impact
  • Single Source of Truth
  • Easy–once setup and forgetAgreements / PMContrcats
  • Work Planning and Visibility
  • Compliance checks in place
  • Increased efficiency with the system smarts to take away redundant tasks off the back of the dispatcher
  • 360 degree view of the Assets, their hierarchy and history which is very crucial