Aged care reform 2025/26: What providers need to do now
Reform has landed. Now the real work begins Earlier this week, the new Aged Care Act and Support at Home program came into force, reshaping how aged care operates, funds and proves quality. It is the most significant […]
Admin overload in care: Why it’s burning out frontline workers
The cost of ignoring admin risk in care and community services Across Australia and New Zealand, frontline teams in care and community services are under pressure. Time with people is […]
Mobile care app solutions: Empowering your frontline workforce with Dataverse
Dataverse in the palm of your hands Frontline care relies on connection – between people, information, and place. Yet for many teams, mobile tools still slow things down. Coverage drops. […]
Mental health and disability workforce burnout: A growing crisis
The cost of ignoring workforce risk in mental health and disability Across Australia, providers in mental health and disability care are facing a growing crisis. Recruitment is harder. Retention is […]
Reducing Administrative Burden Through Automated Compliance Tracking in Field Service
In highly regulated industries like utilities, healthcare, and infrastructure, compliance isn’t optional – it’s a daily operational necessity. Yet many field service organisations still rely on manual compliance tracking processes […]
Power Apps in Action – Customising Your FSM for Industry-Specific Needs
One-size-fits-all rarely works in field service management (FSM). Industries like utilities, healthcare, logistics, and infrastructure have unique operational needs, compliance requirements, and customer expectations. That’s where Microsoft Power Apps, and […]
How to Leverage Dynamics 365 for Scalable Field Service Management
Scaling a field service operation isn’t just about adding more technicians or increasing the volume of jobs, it’s about building a foundation of smart, integrated systems for scalable field service […]
What’s Next for Field Service Management? 5 Trends Shaping 2025
Field Service Management (FSM) is rapidly evolving as businesses demand greater efficiency, agility, and customer responsiveness. At Sognos Solutions, we help organisations navigate this transformation through innovative tech and deep […]
The Future of Field Service Management Solutions
Several key trends and advancements will likely shape Field Service Management (FSM) solutions. Here are some potential directions for the future of cloud-based FSM: Integration of Emerging Technologies IoT (Internet […]